Covid-19: Preventive measures have been started igus currently delivers without restrictions from stock Cologne. All known precautionary measures recommended by the authorities are implemented at the headquarters in Cologne. As of today (13.03.2020), all employees for whom this is possible are working preventively in the home office. You can still reach each employee as usual by telephone, e-mail or chat. In production, the staff density was reduced by changing shifts in order to further minimize the risk of infection. The supply chains for our production in Cologne are intact, so there have been no delays so far.
Italian subsidiary Almost all employees of the igus office in Italy work in the home office. Our salesmen are not allowed to travel. They can reach all local colleagues and customers via all possible communication channels. Orders are delivered directly from Cologne. Based on present and possible future restriction concerning forwarders delivery may be delayed.
China subsidiary The igus factory in China is running almost normally again. 99% of the employees have returned to the Shanghai factory. Nobody was infected. There may be slight delays for Chinese customers due to delays in delivery.
In genere, si applica quanto segue:
Nessun minimo d'ordine
Nessun minimo fatturabile, nessun costo di imballo
Nessun costo di taglio per i cavi
Nessuna politica di reso